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Pandora Disclaimer

Please Note

Pandora is wonderful board, but it is not perfect. What will be listed here is generally regarded as normal in the custom mechanical keyboard space. I am only providing a fully detailed write-up on all prevalent issues because this product is now reaching a newer mech audience that may not be yet exposed to the nature of custom mechanical keyboards. Final note, these are only the issues that my team and I are aware of.

 

Case Interiors

The interior of the Pandora case will not be finished off as meticulously as the outside. The manufacturer will hand polish the most visible sections, which means they will prioritize the exterior. I have not seen it in my prototypes, but things to expect in the insides can be anodization flaws, machining marks, unpolished sections and general visual blemishes.

 

PCB's

It is impossible for me to test every pcb to the extent which would be needed to find every possible flaw. As such, some keyboard pcbs may arrive faulty to the end customers. This is because electronic components can simply fail or short, be soldered on faulty from the pcb manufacturer, or rub off/break during the various shipping trips. Even if I did test everything, it can simply break during final transit, or even during assembly by you. The damage can be as little as a switch diode not working, go up to an rgb component being dead, or be as bad as the entire pcb being dead on arrival. In any case, contact me if one of these issues occur, and I will look into replacements on a case-by-case basis. The comment is true for the USB Hub, Rotary Encoder and USB-C Daughter board as well.

 

Screw Holes

In my 3 prototype Pandoras, out of the 8 screw holes in the case, the 2 center top ones (next to the USB-C connector) are very tight. I haven't quite understood why yet, but have been looking into it as best as I can.

 

RGB Underglow Leakage

Some rgb underglow leaks out of the case. The first area is best seen from the left and right sides, where the bottom case piece meets the middle case piece. This is because the case parts are not perfectly flat and metals have some minuscule gap. The next area is from the plate, generally where the stabilizer cutouts are. This is just because light travels and any gaps expose rgb. If you use translucent switches, it will leak upwards through the switches as well.

 

Brass Case Parts

The brass being offered in this group buy will be finished in two separate configurations. The first is polished, and the second is finely blasted. In both cases, the brass will be have a mild surface treatment to prevent tarnish. However, the manufacturer has told me that it will still tarnish over time, or if handled profusely. The polished brass is not so bright, and a super fingerprint magnet. The best way to re-polish it is with a compound such as Wright's Brass Polish.

 

Shorting Due To Flex

This buy allows you to go all out super-flex if you purchase a meme configuration like a pom half plate, paired with the pcb cutouts. Even if I hollowed out the case a ton, you can still press all the way down and possibly short out the pcb. So please be aware of this and if it actually becomes an issue, you can lay down the included case foam to fix the issue.

 

Polycarbonate Integrity

Polycarbonate is a brittle plastic and can crack under pressure. Also, the screw holes can be stripped if you over tighten them. Please go slow and easy.

 

QMK Nuisances

1. Some (not all) of my prototype builds do not sleep the RGB underglow when the computer shuts down, even though I have the appropriate code written in the config.h file for Pandoras QMK build.

#define RGBLIGHT_SLEEP /* If defined, the RGB lighting will be switched off when the host goes to sleep */

2. The second issue is that a new layout will not work sometimes when flashing my pcb with QMK Toolbox. I have found that I need to first use the Clear Eeprom function while it is in reset mode, and then flash it. If the pcb is erased like that first, the new firmware works flawlessly.

 

Apple MacBooks

My 2015 15" Mac fails to recognize Pandora or the USB HUB. This can be due to MacOS not recognizing the USB Hub chip. If it doesn't work with your Mac, the only solution is to bypass the USB HUB by connecting the USB Daughterboard directly to the keyboard PCB. It will work without the USB HUB.

 

Damages

I am not liable for any damages caused by my product, or any add ons included with my product.

 

PayPal Disabled

PayPal is disabled in my shop for the following reasons.

1. PayPal can lock my/anyone's account due to the high risk pre-order nature of a GB. This is bad for everyone.

2. Processing an order via PayPal incurs an extra 3% fee on top of Shopifys 3% fee. On an $650 order, that's $40 gone. By not using PayPal I'm saving you $20.

If you absolutely must use PayPal, please contact me.