What will be listed here is generally regarded as normal in the custom mechanical keyboard space. I am only providing a fully detailed write-up on all prevalent issues because this product is now reaching a newer mech audience that may not be yet exposed to the nature of custom mechanical keyboards.
Photo renders and prototypes are for representative purposes only. Final production colors will differ.
Production parts will have tiny blemishes or flaws. Anything not considered A-Stock will be noted and customers in question will be notified about the issue.
Brass will not come PVD-Coated, only polished, and will be prone to tarnishing. While the visible outside of the case will be visually free of any imperfections, It is expected that the interior of the case will not be prioritized and may have tooling marks, unpolished surfaces and faulty anodizing.
PCB components may arrive faulty from the factory and could need a re-solder/replacement to work.
Shipping may damage the product, at which point I will not be held liable.
Timelines are not accurate and are approximated based on quotes from manufacturers.
The interior of the keyboard case will not be finished off as meticulously as the outside. The manufacturer will hand polish the most visible sections, which means they will prioritize the exterior. Things to expect in the insides can be anodization flaws, machining marks, unpolished sections and general visual blemishes.
It is impossible for me to test every pcb to the extent which would be needed to find every possible flaw. As such, some keyboard pcbs may arrive faulty to the end customers.
This is because electronic components can simply fail or short, be soldered on faulty from the pcb manufacturer, or rub off/break during the various shipping trips.
Even if I did test everything, it can simply break during final transit, or even during assembly by you.
The damage can be as little as a switch diode not working, go up to an rgb component being dead, or be as bad as the entire pcb being dead on arrival.
In any case, contact me if one of these issues occur, and I will look into replacements on a case-by-case basis.
The comment is true for the USB Hub, Rotary Encoder and USB-C daughter-board as well.
RGB UNDERGLOW LEAKAGESome rgb underglow leaks out of the case. This is because the case parts are not perfectly flat and metals have some minuscule gap. The next area is from the plate, generally where the stabilizer cutouts are. This is just because light travels and any gaps expose rgb. If you use translucent switches, it will leak upwards through the switches as well.
POLISHED BRASS CASE PARTSThe brass being offered in this group buy will be finished in two separate configurations. The first is polished, and the second is finely blasted. In both cases, the brass will be have a mild surface treatment to prevent tarnish. However, it will still tarnish over time, or if handled profusely.
PCB SHORTING DUE TO FLEXSome plate configurations allow you to go all out super-flex. Please be aware of this and if it actually becomes an issue, you can lay down the included case case foam to prevent the issue.
POLYCARBONATE CASE INTEGRITYPolycarbonate is a brittle plastic and can crack under pressure. Also, the screw holes can be stripped if you over tighten them. Please go slow and easy and handle with care.
QMK CAVEATS1. Some builds do not sleep the RGB underglow when the computer shuts down
2. Some new layouts or changes will not work sometimes when flashing a pcb with QMK Toolbox. I have found that while using QMK Toolbox, I need to first use the Clear Eeprom function while it is in reset mode, and then flash it. If the pcb is erased like that first, the new firmware works flawlessly.
DAMAGESI am not liable for any damages caused by my product, or any add-ons included with my product.
PAYPALPayPal is disabled in my shop for the following reasons.
PayPal can lock my/anyone's account due to the high risk pre-order nature of a GB. This is bad for everyone.
Processing an order via PayPal incurs an extra 3% fee on top of Shopify's 3% fee. On an $650 order, that's $40 gone. By not using PayPal I'm saving you $20.
If you absolutely must use PayPal, please contact me.